gk99's Privacy Policy & Data Protection
A complete overview of how your personal information is collected, used, and securely stored on the gk99 platform.
Introduction & Scope of Policy
This Privacy Policy ("Policy") has been prepared on behalf of the gk99 platform and applies to the website, services, and related operations of gk99.fit. The purpose of this Policy is to inform our users — especially members based in Bangladesh — about what personal information gk99 collects, why it is collected, how it is used, and what level of security is maintained.
By registering, logging in, or using any service on the gk99 platform, you are considered to have fully accepted the terms of this Policy. This Policy may be updated in the future; any changes will be communicated via a notice on the website once they take effect.
What information we collect
Identity information
When you open an account or use services on gk99, the following information may be collected:
- Full name and date of birth
- Email address
- Mobile number
- National ID or passport number (for identity verification)
- Password chosen by the user (stored in encrypted form)
Financial & payment information
The following information is collected to process transactions and comply with anti-money laundering policies:
- bKash / Nagad / Rocket account number
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction date, time, and amount
Technical & usage information
Information automatically collected while browsing the website:
- IP address and device type
- Browser type and operating system
- Date, time, and duration of site visits
- Pages visited and click data
- Cookie and local storage data
Gaming activity information
Information collected while playing on the platform:
- Game session history
- Betting patterns and frequency
- Win/loss records
- Bonus and promotion usage history
- VIP tier information and points history
Purpose of data use
gk99 uses collected information only for lawful and specific purposes. All use cases are detailed below:
Account management
To create, verify, manage, and recover your account when needed.
Financial transaction processing
To smoothly handle all financial activities including deposits, withdrawals, and bonus payments.
Customer support
To provide effective 24/7 support via live chat or email.
Security & fraud prevention
To detect and prevent unauthorized access, fraud, and suspicious activity.
Platform improvement
To conduct statistical analysis for improving the user experience and planning new services.
Legal compliance
To comply with applicable laws and regulations, maintain records, and provide required information to authorities.
Cookie Policy & Tracking Technologies
Cookies and similar tracking technologies are used on the gk99 website. They are used to improve your browsing experience, manage sessions, and ensure site functionality.
Cookie types and purposes
Required to keep the site running and maintain login sessions. Without these, the site cannot function properly.
Used to remember your preferences (such as language settings), providing a better experience on future visits.
Help improve services by monitoring site usage. These collect data anonymously.
Used for fraud detection and account protection.
Sharing information with third parties
gk99 never sells your personal information for commercial purposes. However, information may be shared in certain specific situations:
Service provider partners
Limited information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, banks), identity verification, technical support, and anti-fraud services. These partners operate under strict confidentiality agreements and may only use the information for specified purposes.
Legal authorities
Relevant information may be provided in response to court orders, lawful requests from investigative agencies, or applicable legal requirements. Only the information specifically requested will be provided.
Business succession
User information may be transferred in the event of a business merger, acquisition, or asset transfer. Users will be notified before such changes, and the new entity will also be bound by this Privacy Policy.
Data retention & security
Retention period
gk99 retains your information for as long as:
- Your account is active or needed to provide services
- Required to meet legal obligations
- Relevant for resolving disputes or enforcing agreements
Even after an account is closed or deleted, legally required records may be retained for a defined period.
Security measures
The methods gk99 follows to protect your information:
- SSL / TLS encryption
- Password hashing
- Regular security audits
- Restricted access controls
- Two-Factor Authentication
Your rights & choices
Every gk99 member has certain important rights regarding their own information. These rights are detailed below:
Right to access information
You may request a copy of the information gk99 holds about you. This request can be made via email.
Right to correct information
If any information in your account is incorrect or incomplete, you may request a correction. Keeping accurate information is important for your own benefit.
Right to delete information
In certain circumstances you may request that your information be deleted. However, some information may be required to be retained due to legal or contractual obligations.
Right to object to processing
You may object to the processing of your information for marketing communications or profiling purposes. After your objection, use of information for that purpose will stop.
Protection of minors
Age restriction policy
gk99 strictly does not provide services to anyone under the age of 21. The platform is for users aged 21 and above only. An age verification process is completed at the time of registration.
If we have reason to believe that a minor has created an account on gk99, that account will be immediately closed and the associated information will be deleted.
If a guardian or concerned person becomes aware of a minor's account, they may notify us at [email protected].
Policy changes & notifications
Update policy
gk99 reserves the right to update this Privacy Policy at any time. The method of notification will vary depending on the nature of the change:
- Major changes: A clear notice will be posted on the website and sent to the registered email address
- Minor updates: Reflected by updating the date on this page
- Urgent changes: Will take effect immediately and will be announced on the website
Continued use of gk99 after any changes means you have accepted the updated policy. You are therefore advised to review this page regularly.
Privacy-related contact
If you have any questions about this Policy or wish to exercise your rights, please contact our support team.
Live Chat
24/7 live chat support. Speak with our team in Bengali or English.