Responsible Gaming at gk99
gk99 believes online gaming should be fun — not a source of problems. Our protection tools and guidelines help you stay in control at all times.
Why should gaming be done responsibly?
Online gaming is a popular form of entertainment for many people. But like any entertainment, it has its limits. At gk99, we believe that with the right information, awareness, and tools, every player can keep their gaming experience positive.
Problem gambling is a serious matter. Repeatedly playing to chase lost money, hiding your gaming from family or friends, or spending beyond your budget — these are all warning signs. Our goal is to keep you away from that situation.
gk99 is not limited to just offering games like Shaolin Soccer, cricket betting, or slots — we also care about your long-term wellbeing. On this page you will find all our responsible gaming tools and guidelines.
Age Requirement is Mandatory
For ages 21 and above only
The minimum age to open an account and play at gk99 is 21. Accounts belonging to underage users will be closed immediately and any deposited funds will be returned.
Our Responsibility Principles
gk99 follows these six core principles to ensure the safety of every player.
Player Protection First
Every feature on our platform is built so that players are not harmed. With SSL encryption and fair play guaranteed, gk99 is always on your side.
Preventing Underage Access
We maintain strict age verification measures to ensure no one under 21 can use our platform.
Setting Budget Limits
You can set your own daily, weekly, or monthly deposit limits. Depositing beyond that limit is not possible, which protects you from overspending.
Time-Out Feature
Need a break? Use the time-out feature to temporarily pause your account for anywhere from 24 hours to 30 days — no questions asked.
Self-Exclusion
If you feel gaming is becoming a problem, use self-exclusion to close your account for an extended period. The support team is always ready to help.
24/7 Support Service
The gk99 support team is available seven days a week, twenty-four hours a day in both Bengali and English — via live chat and email.
Tools to Keep Yourself in Control
You will find the following tools in your gk99 account settings. They are easy to use and take effect immediately.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Lowering the limit is instant; increasing it requires a cooling-off period.
Session Limit
Decide how long you want to play in one session. Once the set time is up, the system will automatically log you out.
Time-Out
Put your account on a break for 24 hours to 30 days. During this time, no betting or depositing will be possible.
Self-Exclusion
Contact the support team to close your account for a longer period or permanently. This decision is kept completely confidential.
How does the deposit limit work?
In your account settings, you can set a maximum deposit amount for daily, weekly, or monthly periods. For example, if you set a monthly limit of ৳5,000, you will not be able to deposit more than ৳5,000 in total that month. Lowering the limit takes effect immediately; increasing it requires going through a cooling-off period, which protects you from overspending in an impulsive moment.
More about self-exclusion
Self-exclusion is the most effective way to take a long-term break from gaming. Let the gk99 support team know via email or live chat and they will lock your account for a set period or permanently. Promotional messages will also stop being sent during the exclusion period.
Warning Signs of a Problem
If you notice the following signs, it is time to seek help. Be honest with yourself:
- Feeling a repeated urge to play after a loss in order to win back the money
- Hiding your gaming habits from family or friends
- Spending more than your set budget and feeling regret afterwards
- Continuing to game while neglecting work, studies, or family relationships
- Taking on debt or borrowing money to fund gaming
- Feeling anxious or irritable when you cannot play
- Repeatedly failing to stop playing, even when you want to
Tips for Safe Gaming
Follow these simple guidelines for an enjoyable experience at gk99:
- Treat gaming as entertainment, not a source of income
- Only spend money that you can afford to lose without it affecting your household
- Set a time and budget before gaming and stick to them
- Avoid playing when you are emotionally upset or under the influence of alcohol
- Take regular breaks — spend time with family and friends outside of gaming
- Do not be disheartened by losses — luck does not always stay the same, and that is normal
Steps to Use the Tools
Activating the responsible gaming tools at gk99 is very straightforward. Follow the steps below:
Log In to Your Account
Log in to gk99 and go to the account settings menu.
Select "Safe Gaming"
Inside settings, look for the "Responsible Gaming" or "Safe Gaming" option.
Set Your Limits
Type in the deposit, session, or loss limit you need and save it.
Contact Support if Needed
For self-exclusion or any other assistance, reach out via live chat or email.
If you need help,
we are here for you
For any concerns or issues around gaming, the gk99 support team is always ready. Speak in Bengali and ask for help without hesitation.
Get Support via Live ChatFrequently Asked Questions
Answers to questions about responsible gaming.
Enjoy Responsibly
Gaming within the rules and a set budget can be genuinely enjoyable. Explore the different sections of gk99 and get the best experience while playing responsibly.